/* Santric AI Chat Widget v3.2 */
#santric-root{position:fixed;bottom:0;right:0;z-index:2147483647;pointer-events:none;font-family:system-ui,-apple-system,"Segoe UI",Roboto,sans-serif}
#santric-root *{box-sizing:border-box}

/* FAB button */
.s-fab{position:fixed;bottom:24px;right:24px;width:64px;height:64px;border-radius:50%;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 8px 32px rgba(0,0,0,.32);z-index:2147483647;pointer-events:auto;transition:transform .2s;background:var(--sc-grad,linear-gradient(135deg,#0ea5e9,#6366f1))}
.s-fab:hover{transform:scale(1.08)}
.s-fab.lft{right:auto!important;left:24px}
.s-fab-icon{font-size:26px;transition:transform .3s;display:block}
.s-fab.open .s-fab-icon{transform:rotate(45deg)}
.s-fab-dot{position:absolute;top:4px;right:4px;width:13px;height:13px;border-radius:50%;background:#22c55e;border:2.5px solid #fff}
.s-fab-badge{position:absolute;top:-4px;left:-4px;width:20px;height:20px;border-radius:50%;background:#ef4444;color:#fff;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;border:2px solid #fff}
.s-pulse{position:absolute;inset:-6px;border-radius:50%;border:2px solid var(--sc-brand,#0ea5e9);opacity:0;animation:spulse 2.5s ease-out infinite}
.s-pulse:nth-child(2){animation-delay:1.25s}
@keyframes spulse{0%{transform:scale(1);opacity:.6}100%{transform:scale(1.6);opacity:0}}

/* Chat window */
.s-win{position:fixed;bottom:104px;right:20px;width:min(390px,94vw);height:clamp(520px,74vh,90vh);background:#fff;border-radius:20px;box-shadow:0 24px 80px rgba(0,0,0,.22),0 0 0 1px rgba(0,0,0,.06);overflow:hidden;display:flex;flex-direction:column;pointer-events:none;transform:scale(.88) translateY(20px);opacity:0;transition:transform .35s cubic-bezier(.34,1.56,.64,1),opacity .25s;z-index:2147483646}
.s-win.lft{right:auto!important;left:20px}
.s-win.open{transform:scale(1) translateY(0);opacity:1;pointer-events:auto}
.s-win.lg{width:min(480px,96vw);height:clamp(580px,82vh,92vh)}
.s-win.sm{width:min(340px,92vw);height:clamp(460px,65vh,80vh)}
@media(max-width:500px){
  .s-win,.s-win.lg,.s-win.sm{bottom:0!important;right:0!important;left:0!important;width:100%!important;height:100%!important;border-radius:0!important}
  .s-fab{bottom:18px;right:18px}
}

/* Header */
.s-hdr{padding:13px 13px 9px;flex-shrink:0;background:var(--sc-grad,linear-gradient(135deg,#0ea5e9,#6366f1))}
.s-hdr-top{display:flex;align-items:center;justify-content:space-between}
.s-agent{display:flex;align-items:center;gap:9px}
.s-av{width:40px;height:40px;border-radius:50%;background:rgba(255,255,255,.25);border:2px solid rgba(255,255,255,.4);display:flex;align-items:center;justify-content:center;font-size:20px;position:relative;flex-shrink:0}
.s-av-dot{position:absolute;bottom:1px;right:1px;width:10px;height:10px;border-radius:50%;background:#22c55e;border:2px solid var(--sc-brand,#0ea5e9)}
.s-aname{color:#fff;font-weight:700;font-size:14px;line-height:1.2}
.s-astatus{color:rgba(255,255,255,.8);font-size:11px;margin-top:1px}
.s-hbtns{display:flex;gap:5px}
.s-hbtn{width:28px;height:28px;border-radius:50%;background:rgba(255,255,255,.18);border:none;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:14px;transition:background .15s;line-height:1}
.s-hbtn:hover{background:rgba(255,255,255,.3)}

/* Language bar */
.s-lbar{display:flex;gap:5px;margin-top:8px;flex-wrap:wrap}
.s-lbtn{padding:3px 9px;border-radius:999px;border:1px solid rgba(255,255,255,.35);background:transparent;color:rgba(255,255,255,.85);font-size:11px;font-weight:600;cursor:pointer;transition:all .15s}
.s-lbtn.act,.s-lbtn:hover{background:rgba(255,255,255,.25);color:#fff;border-color:rgba(255,255,255,.65)}

/* Service pills */
.s-spills{display:flex;gap:5px;margin-top:7px;flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;-webkit-overflow-scrolling:touch;padding-bottom:1px}
.s-spills::-webkit-scrollbar{display:none}
.s-spill{background:rgba(255,255,255,.18);border:1px solid rgba(255,255,255,.3);color:#fff;border-radius:999px;padding:4px 10px;font-size:11px;font-weight:600;white-space:nowrap;cursor:pointer;flex-shrink:0;transition:background .15s}
.s-spill:hover{background:rgba(255,255,255,.32)}

/* Messages */
.s-msgs{flex:1;overflow-y:auto;padding:13px 11px 7px;display:flex;flex-direction:column;gap:9px;background:#f8fafc;scrollbar-width:thin;scrollbar-color:#cbd5e1 transparent}
.s-msgs::-webkit-scrollbar{width:4px}
.s-msgs::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:4px}

/* Message bubbles */
.s-mrow{display:flex;align-items:flex-end;gap:7px}
.s-mrow.usr{flex-direction:row-reverse}
.s-mav{width:26px;height:26px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:13px;flex-shrink:0;background:var(--sc-grad,linear-gradient(135deg,#0ea5e9,#6366f1))}
.s-bbl{max-width:80%;padding:9px 13px;border-radius:18px 18px 18px 4px;background:#fff;color:#0f172a;font-size:13.5px;line-height:1.55;border:1px solid #e2e8f0;word-break:break-word}
.s-mrow.usr .s-bbl{border-radius:18px 18px 4px 18px;color:#fff;border:none;background:var(--sc-grad,linear-gradient(135deg,#0ea5e9,#6366f1))}
.s-mtime{font-size:10px;color:#94a3b8;margin-top:3px}
.s-mrow.usr .s-mtime{text-align:right}

/* Typing indicator */
.s-typing{background:#fff;border:1px solid #e2e8f0;border-radius:18px 18px 18px 4px;padding:11px 14px;display:inline-flex;align-items:center;gap:4px}
.s-td{width:7px;height:7px;border-radius:50%;background:#94a3b8;animation:stdot 1.4s ease-in-out infinite}
.s-td:nth-child(2){animation-delay:.2s}
.s-td:nth-child(3){animation-delay:.4s}
@keyframes stdot{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-7px)}}

/* Quick replies */
.s-qr{padding:6px 11px 8px;display:flex;flex-wrap:wrap;gap:6px;background:#f8fafc}
.s-qbtn{padding:6px 12px;border-radius:999px;font-size:12px;font-weight:600;cursor:pointer;white-space:nowrap;transition:all .18s;border:1.5px solid var(--sc-brand,#0ea5e9);color:var(--sc-brand,#0ea5e9);background:transparent}
.s-qbtn:hover{background:var(--sc-brand,#0ea5e9);color:#fff}
.s-qwa{display:flex;align-items:center;gap:5px;border-radius:999px;padding:6px 12px;font-size:12px;font-weight:600;cursor:pointer;border:1.5px solid #25d366;color:#25d366;background:transparent;transition:all .18s}
.s-qwa:hover{background:#25d366;color:#fff}

/* Lead form */
.s-lform{background:#fff;border:1.5px solid #e2e8f0;border-radius:13px;padding:12px 13px}
.s-lform h4{margin:0 0 9px;font-size:13px;font-weight:700;color:#0f172a}
.s-lform input,.s-lform select,.s-lform textarea{width:100%;border:1.5px solid #e2e8f0;border-radius:7px;padding:7px 10px;font-size:12.5px;margin-bottom:6px;outline:none;background:#f8fafc;color:#0f172a;transition:border-color .15s;box-sizing:border-box;font-family:inherit}
.s-lform input:focus,.s-lform select:focus,.s-lform textarea:focus{border-color:var(--sc-brand,#0ea5e9);background:#fff}
.s-consent{display:flex;gap:7px;align-items:flex-start;font-size:12px;color:#6b7280;margin:5px 0}
.s-consent input{width:auto!important;margin:2px 0 0}
.s-lsubmit{width:100%;padding:9px;border-radius:8px;color:#fff;border:none;font-weight:700;font-size:13px;cursor:pointer;margin-top:3px;background:var(--sc-grad,linear-gradient(135deg,#0ea5e9,#6366f1));font-family:inherit}
.s-lsubmit:disabled{opacity:.55;cursor:not-allowed}

/* Rating */
.s-rating{display:flex;gap:7px;padding:9px 13px;align-items:center;background:#fffbeb;border-top:1px solid #fde68a;font-size:12.5px;color:#92400e;flex-shrink:0}
.s-star{font-size:21px;cursor:pointer;opacity:.35;transition:all .15s;border:none;background:none;padding:0}
.s-star:hover,.s-star.on{opacity:1;transform:scale(1.2)}

/* Input bar */
.s-ibar{padding:9px 11px;border-top:1px solid #e2e8f0;background:#fff;display:flex;gap:7px;align-items:center;flex-shrink:0}
.s-iwrap{flex:1;display:flex;align-items:center;background:#f1f5f9;border-radius:11px;padding:7px 11px;border:1.5px solid transparent;transition:border-color .15s}
.s-iwrap:focus-within{border-color:var(--sc-brand,#0ea5e9);background:#fff}
.s-ibar input{flex:1;border:none;background:transparent;outline:none;font-size:13.5px;color:#0f172a;font-family:inherit}
.s-ibar input::placeholder{color:#94a3b8}
.s-sbtn{width:38px;height:38px;border-radius:50%;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;background:var(--sc-grad,linear-gradient(135deg,#0ea5e9,#6366f1));transition:transform .15s;box-shadow:0 4px 12px rgba(14,165,233,.3)}
.s-sbtn:hover{transform:scale(1.08)}
.s-sbtn svg{width:16px;height:16px;fill:#fff}
.s-pw{text-align:center;font-size:10px;color:#94a3b8;padding:4px 0 7px;background:#fff;flex-shrink:0}

/* Tooltip */
.s-tip{position:fixed;bottom:104px;right:24px;background:#fff;border-radius:13px;padding:11px 14px;max-width:240px;font-size:13px;color:#0f172a;line-height:1.5;border:1px solid #e2e8f0;box-shadow:0 8px 28px rgba(0,0,0,.14);z-index:2147483645;animation:stip .4s cubic-bezier(.34,1.56,.64,1) both;pointer-events:auto;cursor:pointer}
.s-tip.lft{right:auto;left:24px}
@keyframes stip{from{opacity:0;transform:translateY(14px)}to{opacity:1;transform:none}}
.s-tip-x{position:absolute;top:5px;right:7px;background:none;border:none;cursor:pointer;color:#9ca3af;font-size:16px;line-height:1;padding:0}

/* Exit nudge */
.s-nudge{position:fixed;bottom:28px;right:100px;background:#0f172a;color:#fff;border-radius:10px;padding:10px 13px;font-size:12.5px;max-width:210px;line-height:1.4;box-shadow:0 8px 24px rgba(0,0,0,.35);z-index:2147483644;cursor:pointer;pointer-events:auto;animation:snudge .3s ease}
.s-nudge.lft{right:auto;left:100px}
@keyframes snudge{from{opacity:0;transform:translateX(14px)}to{opacity:1;transform:none}}